Wise is the payout method that does the most work for you. Once connected, you pay a whole batch of payees in a couple of clicks and transfer statuses flow back onto your documents on their own, with no manual reconciliation Setup is a one-time exchange of keys between the two platforms.
📋 Before you start
You need a Wise Business account, and you need to be its admin or owner. Personal Wise accounts can't be used, and non-admin users can't create the API token this requires.
Step 1: Create an API token in Wise
Log into Wise as the account admin or owner.
Go to
Settings>Integration and Tools>API Tokens.Click Add New Token.
Give it a name, set permissions to full access, and create it.
Reveal the token and copy it.
Step 2: Connect Wise in eddy.app
Go to
Settings>Integrations.Click to enable the Wise integration and paste your API key.
Choose the fee bearer: either you (sender) or your payee (recipient).
Click Confirm.
Select the relevant profile ID, then click Confirm again.
Step 3: Exchange the public key
In the Wise integration settings in eddy.app, download the Wise public key and save the file.
Back in Wise, go to Manage Public Keys and upload that file.
Name the key
eddy.app.
Step 4: Activate Wise as a payout method
Return to eddy.app and confirm Wise is activated on the payout methods page of your self-billing settings.
Bank transfer now appears as an option for your payees, and you can start grouping documents for payment. See Generate Invoices and Initiate Payouts.
Keep your keys safe
🔒 API key sensitivity
Your API keys are sensitive and should never be shared. Our support team will never ask you for them.
If you suspect a breach or unauthorized access, act immediately:
Delete the compromised keys in Wise.
Create new keys as soon as possible.
Update the integration in eddy.app: disable it, then enable it again with the new keys.
Troubleshooting
A transfer couldn't be created in Wise
eddy.app cancels that transfer and retries it in your next payment group. If it keeps failing, check the payee's payment details with them, and check Wise for any account-level restriction.
The payment group failed to fund
Your Wise balance was too low to cover the batch. Top up the account and retry the payment group.
A payment bounced back
Ask the payee to correct their payment details in the Payee Portal before you generate a new payment group. Retrying against the same wrong details bounces again.
When using wise, you can only correct payment details once a payment reaches a finale state Funds Refunded. See Document and Payment Statuses.
I need to change who pays the fees
The fee bearer is set when you connect the integration. To change it, edit the Wise integration and change the fee bearer settings.
eddy.app is an independent platform and integrations with third-party services do not imply affiliation, endorsement, or official partnership.